1. Introduction

BVN INTERNATIONAL LLC operates https://www.ibvn-usa.com/. This Privacy Policy explains what information we collect about you, how we use it, how you can exercise your privacy rights, and how we protect your information.

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2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, place an order, or contact us.

A. Data Collected Directly From You (Personal Identifiers)

• Contact Data: Name, email address, mailing address, and phone number.

• Transaction Data: Products purchased, date of purchase, and amount paid.

• Account Credentials: Passwords and security questions if you become a member.

• Customer Service Data: Information you provide when contacting us via email, chat, or phone.

B. Data Collected Automatically (Usage Data)

When you visit our Site, we automatically collect certain information, primarily through cookies and similar technologies:

• Device Data: IP address, browser and device characteristics, operating system, and language preferences.

• Usage Data: Pages viewed, products searched, time spent on pages, and referring URL.

C. Payment Information

All payment data (credit card numbers, security codes) is collected and processed directly by our secure payment processor Shopify Payments, PayPal, Stripe. We do not store full payment card details on our servers.

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3. How We Use Your Information

We use the information we collect for various business purposes:

Order Fulfillment: To process your orders, payments, and manage returns and exchanges.

Account Management: To create and maintain your user account and provide customer service.

Communication: To send you information about your order status, changes to our terms, and marketing communications.

Security & Fraud: To maintain the security of our Site and prevent fraudulent transactions.

Analytics & Improvement: To analyze how users interact with our Site to improve its performance, design, and product offerings.

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4. Sharing Your Personal Information

We only share your personal information in the following circumstances:

• Service Providers: We share data with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

• Legal Compliance: When legally required to do so, such as to comply with a court order or respond to a government request.

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

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5. Your Privacy Rights (US Consumers)

Depending on your state of residence (e.g., California Consumer Privacy Act - CCPA/CPRA), you may have the right to:

• Right to Know: Request the categories and specific pieces of personal information we have collected about you.

• Right to Delete: Request the deletion of personal information we have collected from you.

• Right to Opt-Out (Do Not Sell): Request to opt-out of the sale or sharing of your personal information.

  • We do not sell your personal information. However, we use third-party advertising partners that may track activity on our Site which may be considered "sharing" or a "sale" under certain state laws.

To exercise any of these rights, please submit a request to us using the contact details provided in Section 7.

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6 Security of Your Information

We use technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

 

7. How to Contact Us

If you have questions or comments about this policy, you may contact us by:

BVN INTERNATIONAL LLC

Email: bvnillc@gmail.com